![]() Yes it stops after i end the task on the task manager and it used to start recording macros outa nowhere and i couldnt type, move or do anything with the keyboard until i went to the app and stopped the recording Please let me know if any of the above steps posted made any difference. Hi BasedShady, Bright_Light, and Deanduffus. Hopefully they actually fix this problem. A more permanent solution might be to tinker settings down in the peripherals until they stop disconnecting every few moments, and then working up from there. I mostly use it for the keyboard macros which I can export from my profile and import using the guest profile. I continue as a guest and it loads a blank slate for my keyboard. The link below has a couple of solutions that might work for people, including lowering your RGB settings below 50%, and running Synapse 3 under Windows 8 Compatibility settings:Ī work around that I have figured out so far is to let Synapse get up and running, and then log out. It even persists through a complete Windows reinstallation, including a complete Synapse wipe and reinstallation. It doesn’t seem to be an issue with the Windows OS, or USB hubs, and will recreate if you connect the products to a different computer the moment Synapse is up and running and loads your information. Razer support has given out the basic troubleshooting steps to everyone with about the same amount of success. The moment Synapse is up and running my keyboard will disconnect and reconnect every 4 seconds, making it practically unusable. If I exit out of Synapse and all of its’ apps then my keyboard will function as a normal keyboard. It is something related to the Synapse 3 program. Through some research I was able to find that this has been a problem for years. Razer must be aware of this, if they aren't, I will continue posting about it until they are. ![]() There are other threads on this forum about this exact same problem, that were left open with no resolution from 2021. I want Razer to be aware of this, because these products are expensive, and most of the features of the products are built into a software bundle that does not work for me. (IMPORTANT) The only way I can avoid this problem is to uninstall synapse completely, rendering most of the features obsolete. Everything is up to date.Ĭurrently using Razer Blackwidow Chroma V2 keyboard, and Viper Ultimate Wireless mouse. I downloaded and installed the new Viper Ultimate firmware. Even if I close the software when its doing this, it continues doing it until I reboot. ![]() I have tried to hard-close the synapse software while it's doing this, but it gets stuck. It reconnects for a second or 2, but then immediately disconnects again. My mouse experiences the exact same problem at the same time, which makes it nearly impossible to use, because when it disconnects, I obviously have no input. However, the problem persists no matter which USB ports I use. I've tried plugging my mouse and keyboard into USB ports that I know don't have a problem, because I have other devices plugged into them that stay connected all the time. Even if I plug my keyboard and mouse into different pots, the problem persists. It disconnects and reconnects every couple of seconds until I reboot. My Chroma lighting on my keyboard will revert to default color design when it disconnects, and then back to my preferred chroma settings when it reconnects. It happens to my razer keyboard and mouse at the same time. This is not a USB or motherboard problem. When it starts this cycle of disconnects and reconnects, it usually happens for several minutes straight. ![]() My razer devices disconnect and reconnect out of nowhere.
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